Terms of Use

01Agreement to These Terms

These Terms of Use ("Terms") are a binding agreement between you and CUTAI LLC, a limited liability company organized under the laws of the State of Florida, United States ("CutAI," "we," "us," or "our").

They govern your access to and use of the CutAI mobile application (the "App"), our website at usecutai.com, and all related features, content, and services we provide (together, the "Services").

By creating an account, downloading the App, subscribing to a plan, or using the Services, you agree to these Terms. If you do not agree, do not use the Services.

We may provide additional terms for specific features. Where those apply, they supplement these Terms; if they conflict, the additional terms control for that feature.

02Who May Use CutAI

The Services are for people 18 years of age or older. By using the Services, you represent that you are at least 18 and have the legal capacity to enter into this agreement.

If you use the Services on behalf of a company or other organization, you represent that you are authorized to bind it, and "you" refers to both you and that organization.

You may not use the Services if you are barred from doing so under applicable law, if you are located in a country subject to a U.S. government embargo, or if you appear on any U.S. government list of prohibited or restricted parties.

03What CutAI Is

CutAI is an automated video editing service. You upload raw video you have recorded, and our systems transcribe the speech and analyze the footage to produce an edited version — removing dead space, retakes, filler words, and off-topic talk, and adjusting audio at cut points. You can then review, adjust, and export the result using the editing tools in the App.

Editing is performed by automated systems, not by human editors. Section 10 explains what that means for the results you get.

04Your Account

You need an account to use the Services. You can create one with an email address and password, or by signing in with Google or Apple. The same account works on the website and in the App.

You are responsible for everything that happens under your account, and for keeping your password confidential. Accounts are for a single user — do not share credentials or let others use your account. Tell us promptly at support@usecutai.com if you believe your account has been compromised.

Provide accurate information when you register, and keep it current. We may suspend or terminate accounts registered with false information.

05Plans, Billing, and the Free Trial

Using the App without a plan. The App is free to download, and you can create an account at no charge. Without a subscription, use is limited to a small allowance of edits so you can see what CutAI does.

Plans. CutAI offers subscription plans — currently Starter, Pro, and Ultimate — each available billed monthly or annually. Each plan includes an allowance of AI edits per month (Ultimate is unlimited) and may include limits on file size, video length, and how many videos you can process at once. An edit is counted when you submit a video for processing. Current prices and allowances are shown on the pricing section of our website and at checkout; the price shown when you subscribe is the price you agree to.

Where you buy. You can subscribe on our website, where payments are processed by Stripe, or inside the App through Apple's in-app purchase. Either way, the plan is attached to your CutAI account and unlocks the App. Purchases made through Apple are also subject to Apple's terms, and Apple — not CutAI — handles billing, cancellation, and refunds for those purchases. The rest of this section and Section 6 describe how website subscriptions work.

Automatic renewal. Subscriptions renew automatically at the end of each billing period — every month or every year, depending on the option you chose — and your payment method is charged at the start of each new period at the then-current price for your plan, until you cancel. Annual plans are billed once a year, in full, up front; any monthly-equivalent figure we show for an annual plan is for comparison only.

The free trial. Every plan comes with a three-day free trial on your first subscription. A payment method is required to start it. Nothing is charged during the trial; when the three days end, your subscription begins and your plan's price is charged automatically unless you cancel before the trial ends. You can cancel at any time during the trial, at no cost, from your account page. Each account is eligible for one trial.

Price changes. We may change plan prices and allowances as the Services evolve. We will give you notice before a price change affects a subscription you already have, and you may cancel before the new price applies.

Taxes. Prices may not include taxes. Where tax applies, it is added at checkout.

Failed payments. If a renewal payment fails, we may retry it and may suspend your plan's benefits until payment succeeds. Update your payment method from your account page to restore them.

Edits that fail. If an edit fails because of a fault in the Services, contact us at support@usecutai.com and we may restore it at our discretion.

06Cancellation and Refunds

Cancel anytime. You can cancel a website subscription at any time from your account page. Cancelling stops future charges; your plan stays active until the end of the period you have already paid for, and then ends. We do not prorate or refund the unused part of a billing period when you cancel. For a subscription purchased through Apple, cancel in your Apple ID subscription settings; Apple's rules apply.

Refunds. Because you can cancel at any time and keep what you have paid for, payments are non-refundable as a rule. We consider refunds only in exceptional circumstances — for example, a charge you genuinely did not understand you would incur, such as an annual plan billed in full when you expected a monthly charge. If that happens to you, email support@usecutai.com as soon as possible after the charge, from the email on your account, and tell us what happened. We review each request individually, and any refund is at our discretion. Refunds for purchases made through Apple are handled by Apple under Apple's policies.

Cancel before you delete. If you delete your account while a subscription is active, cancel the subscription first, so you are not billed for a plan you no longer use.

If something isn't working, email support@usecutai.com — we would rather fix it.

07Your Content and the Rights You Give Us

You own your content. You keep all ownership of the videos, audio, and other material you upload ("Your Content"), and of the edited videos the Services produce from it. We claim no ownership of either.

The license you grant us is narrow and purpose-limited. You grant CutAI a non-exclusive, worldwide, royalty-free license to host, store, copy, transmit, transcode, transcribe, analyze, and otherwise process Your Content solely for the purpose of operating and providing the Services to you — that is, to produce your edits, deliver your files, keep backups, and provide support you request.

What we will not do with it. This license does not permit us to sell, rent, publish, broadcast, or publicly display Your Content, to use it in marketing or advertising, or to sublicense it to anyone except service providers acting for us under confidentiality obligations (for example, cloud hosting, transcription, and AI processing vendors) and only for the purposes above.

We do not use Your Content to train AI models unless you give separate, explicit, opt-in consent. Declining costs you nothing and changes nothing about your access to the Services.

Your content is private. The Services do not have a public feed, profiles, comments, or any feature that shows your videos to other users. Your Content is accessible to you and to the limited personnel and systems needed to operate the Services and respond to your support requests.

We may access it for limited operational reasons. We may review specific files where necessary to diagnose a technical problem, investigate a suspected violation of these Terms, respond to a support request from you, or comply with law.

Deletion and retention. You may delete your content and your account from within the App. When you delete content or your account, we will delete or de-identify the associated files within a reasonable period, except for backups, which age out on our normal cycle, and anything we must retain by law. Keep your own copies of anything you care about — Section 18 explains that we do not guarantee against data loss.

Feedback. If you send us suggestions or feedback about the Services, we may use them freely and without obligation to you. This does not apply to Your Content.

08Your Responsibilities for Your Content

You are solely responsible for what you upload. You represent and warrant that:

• You created Your Content or have all rights and permissions necessary to upload and process it.
• You have the consent of every identifiable person appearing or speaking in it to have their image and voice processed by the Services.
• You have the rights to any music, footage, brand assets, product imagery, or other third-party material it contains.
• It does not infringe anyone's copyright, trademark, publicity, or privacy rights.
• It does not violate any law, and does not depict the sexual exploitation or abuse of minors.

You are also responsible for the edited videos you publish, including any claims you make about products in them and any disclosure obligations you have as an affiliate, advertiser, or seller.

09Acceptable Use

Commercial use is expressly permitted. CutAI is built for creators, affiliate marketers, and sellers. You may use the Services and the videos they produce for any lawful commercial purpose, including advertising, marketing, promoting, and selling goods and services, and for any revenue-generating activity. Nothing in these Terms restricts commercial use of the Services or of your edited videos.

You agree not to:

• Use the Services for any unlawful purpose, or to create or distribute unlawful content.
• Upload content you do not have the rights to, or that infringes anyone's rights.
• Upload malware, or anything designed to disrupt or damage the Services.
• Reverse engineer, decompile, disassemble, or attempt to derive the source code of the App or the Services, except where applicable law expressly permits it.
• Copy, resell, sublicense, or provide the Services to third parties as your own service, or use the Services to build a competing product.
• Circumvent usage limits, edit allowances, rate limits, or access controls, or use scripts, bots, or automated means to access the Services outside a documented API.
• Share, sell, or transfer your account or credentials.
• Access another user's account or content, or attempt to.
• Interfere with the Services' operation, or place an unreasonable load on our systems.
• Harass, abuse, or threaten our staff or other users.
• Misrepresent your identity or your affiliation with any person or organization.

10Automated Editing — No Guarantee of Results

Editing decisions are made by automated systems. Those systems can be wrong. They may cut material you wanted to keep, keep material you wanted cut, mistime a transition, mistranscribe speech, or fail to process a file at all.

Review every edit before you publish it. You are responsible for the final video. We do not warrant that any edit will be accurate, complete, suitable for your purpose, or free of errors, and we do not guarantee any particular processing time, output quality, or result.

Processing time varies with file length, file size, and system load. Any estimates we display are estimates, not commitments.

11Our Intellectual Property

The Services — including the App, our website, software, models, designs, text, graphics, and the CutAI name and logo — are owned by CutAI and our licensors and are protected by intellectual property laws.

Subject to these Terms, we grant you a limited, revocable, non-exclusive, non-transferable license to use the Services for their intended purpose, including commercial purposes as described in Section 9. We reserve all rights not expressly granted. You may not use our name, logo, or branding without our written permission, except to accurately refer to the Services.

12Mobile Application License

We grant you a revocable, non-exclusive, non-transferable, limited license to install and use the App on devices you own or control, in accordance with these Terms and with the usage rules of the app store you obtained it from.

The following applies when you obtain the App from the Apple App Store or Google Play (each, an "App Distributor"):

1. Your license is limited to using the App on a device running iOS or Android, per the App Distributor's terms of service.
2. We — not the App Distributor — are responsible for providing maintenance and support for the App, to the extent required by these Terms or applicable law. The App Distributor has no obligation to furnish maintenance or support.
3. If the App fails to conform to any applicable warranty, you may notify the App Distributor, which may refund the purchase price of the App, if any. To the maximum extent permitted by law, the App Distributor has no other warranty obligation with respect to the App.
4. You represent that you are not located in a country subject to a U.S. government embargo or designated as a "terrorist supporting" country, and that you are not on any U.S. government list of prohibited or restricted parties.
5. You must comply with applicable third-party terms when using the App.
6. The App Distributors are third-party beneficiaries of this Section 12, and each has the right to enforce its terms against you as a third-party beneficiary.

13Third-Party Services

The Services rely on third parties — including cloud hosting, payment processing, transcription, and AI processing providers — and may link you to sites we do not control, such as third-party sign-in providers and Stripe's checkout and billing pages.

We are not responsible for the content, policies, or practices of third-party sites, and these Terms do not govern your use of them. Review their terms and privacy policies.

For clarity: nothing in this section relieves us of our obligations to you under these Terms.

14Copyright Complaints

We respect intellectual property rights. If you believe material on the Services infringes a copyright you own or control, send a written notice to support@usecutai.com with:

• Your physical or electronic signature.
• Identification of the copyrighted work you claim is infringed.
• Identification of the material you claim is infringing and enough information for us to locate it.
• Your contact information.
• A statement that you have a good faith belief the use is not authorized by the copyright owner, its agent, or the law.
• A statement, under penalty of perjury, that the information in your notice is accurate and that you are the copyright owner or authorized to act on their behalf.

We may remove material and terminate the accounts of repeat infringers. You may be liable for damages if you knowingly misrepresent that material is infringing.

15Privacy

Our Privacy Policy explains what we collect and how we handle it, and is incorporated into these Terms.

The Services are hosted in the United States. If you use them from elsewhere, you consent to your information being transferred to and processed in the United States.

16Suspension and Termination

You may stop using the Services at any time, cancel your subscription as described in Section 6, and delete your account from within the App.

We may suspend or terminate your access if you materially breach these Terms, if your use creates legal risk or harm to us or other users, if we are required to by law, or if we discontinue the Services. Except where a delay would cause harm or is legally prohibited, we will give you notice and, where the issue is fixable, a reasonable chance to fix it.

If we terminate your account for breach, you are not entitled to a refund of amounts already paid. If we terminate because we are discontinuing the Services, we will refund the unused portion of your current billing period.

After termination, we may delete Your Content. Export anything you want to keep before you cancel. Sections 7, 8, 11, 14, and 18 through 25 survive termination.

17Changes to the Services and These Terms

We are actively developing the Services and may add, change, or remove features. We will not make a change that materially reduces the core functionality of a paid plan during a billing period you have already paid for without offering you notice and the option to cancel for a prorated refund of that period.

We may update these Terms. If a change is material, we will notify you by email or in the App at least 14 days before it takes effect. Continuing to use the Services after that date means you accept the updated Terms. If you do not accept them, cancel before they take effect.

18Disclaimers

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE." TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE, THAT EDITS WILL MEET YOUR EXPECTATIONS, OR THAT DATA WILL NOT BE LOST OR CORRUPTED. WE PERFORM ROUTINE BACKUPS BUT DO NOT GUARANTEE THEM. YOU ARE RESPONSIBLE FOR MAINTAINING YOUR OWN COPIES OF YOUR CONTENT.

Some jurisdictions do not allow certain warranty exclusions, so parts of this section may not apply to you.

19Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, CUTAI AND ITS OFFICERS, MEMBERS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, LOST REVENUE, LOST BUSINESS OPPORTUNITIES, OR LOSS OR CORRUPTION OF DATA, ARISING OUT OF OR RELATING TO THE SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY.

OUR TOTAL LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICES WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US IN THE SIX (6) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100).

These limits do not apply to liability that cannot be limited by law, including, in some jurisdictions, liability for fraud, gross negligence, willful misconduct, or death or personal injury caused by negligence.

20Indemnification

You agree to indemnify and hold harmless CutAI and its officers, members, employees, and agents from any claim, loss, liability, or expense (including reasonable attorneys' fees) arising out of Your Content, your use of the Services, your breach of these Terms, or your violation of any law or third-party right.

We will notify you of any such claim and may, at your expense, assume its exclusive defense and control, in which case you agree to cooperate.

21Dispute Resolution and Arbitration

Please read this section carefully. It affects your legal rights, including your right to sue in court and to participate in a class action.

Informal resolution first. Before starting a formal proceeding, contact us at support@usecutai.com describing the dispute and the relief you want. We will try in good faith to resolve it within 30 days. Most problems get solved here.

Binding arbitration. If we cannot resolve it informally, any dispute arising out of or relating to these Terms or the Services will be resolved by binding individual arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules and, where applicable, its Supplementary Procedures for Consumer Related Disputes. Arbitration will take place in Pinellas County, Florida, or by phone, video, or written submission at your election. If the arbitrator determines the filing and arbitrator fees are excessive relative to court costs, we will pay them.

Class action waiver. Disputes will be arbitrated only on an individual basis. Neither of us may bring a claim as a plaintiff or class member in a class, consolidated, or representative action.

Exceptions. Either of us may bring a claim in small claims court, and either of us may seek injunctive relief in court to protect intellectual property rights or to address unauthorized access, piracy, or misuse of the Services.

Your right to opt out. You may opt out of this arbitration agreement by emailing support@usecutai.com with the subject line "Arbitration Opt-Out" within 30 days of first accepting these Terms. Opting out does not affect any other part of these Terms, and will not affect your account or service in any way.

If any part of this section is found unenforceable, the rest remains in effect, and any dispute falling outside it will be resolved in the courts identified in Section 22.

22Governing Law

These Terms are governed by the laws of the State of Florida, without regard to its conflict of law rules. Any dispute not subject to arbitration will be brought exclusively in the state or federal courts located in Pinellas County, Florida, and both parties consent to jurisdiction and venue there. The U.N. Convention on Contracts for the International Sale of Goods does not apply.

If you are a consumer resident in the EEA or UK, nothing here deprives you of the protection of mandatory consumer laws of your country of residence, or of your right to bring proceedings there.

23For Consumers in the EEA and UK

If you are a consumer in the European Economic Area or the United Kingdom, you may have a statutory right to withdraw from a subscription within 14 days of starting it. To exercise it, email support@usecutai.com within that period from the email on your account.

When you start a subscription or a free trial, you ask us to begin providing the Services immediately. If you withdraw within the 14 days, we may deduct an amount proportionate to the Services provided up to the point you told us you were withdrawing.

These Terms do not affect your statutory rights, including rights relating to services that are not as described or not performed with reasonable care.

24California Residents

Under California Civil Code § 1789.3, California users may contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by telephone at (800) 952-5210.

25General

Entire agreement. These Terms, together with the Privacy Policy and any feature-specific terms, are the entire agreement between you and CutAI about the Services, and replace any prior agreements on that subject.

Severability. If any provision is held unenforceable, it will be limited or removed to the minimum extent necessary, and the rest remains in force.

No waiver. Our failure to enforce a provision is not a waiver of it.

Assignment. You may not assign these Terms without our written consent. We may assign them to an affiliate or in connection with a merger, acquisition, or sale of assets.

Force majeure. Neither party is liable for delays or failures caused by events beyond its reasonable control.

No agency. These Terms do not create a partnership, joint venture, employment, or agency relationship.

Electronic communications. You consent to receive communications from us electronically, and agree that electronic notices, agreements, and records satisfy any legal requirement that they be in writing.

26Contact Us

CUTAI LLC
Email: support@usecutai.com
Mail: 1484 W Gateway Heights Loop, Sedro-Woolley, WA 98284, United States